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Welcome to merXu help center
Here you will find all information about buying and selling on the European trading platform merXu
Help Center
First steps on merXu for a Seller
What is merXu?
Who can use on merXu - who can buy and sell?
How much does it cost to use merXu?
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First steps on merXu for a Buyer
What can I buy on merXu?
Who can buy on merXu?
How much does it cost to use merXu?
Show more (19)
Payments for Sellers
How to activate an online payment method?
What does the payment process look like?
Why do I need to provide personal data during the verification process with the online payment operator Adyen?
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Payments for Buyers
How can I pay for products?
Where can I find information about the status of my purchase payment?
What do the different types of Payment status mean?
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Transaction fees
What are transaction fees on merXu and who pays them?
When is the transaction fee charged?
What is considered as the Transaction for which the transaction fee is charged for?
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Sales management
How to start selling on merXu - step by step guide
Account panel for sellers
Manual listing offers
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International transactions
In which countries does merXu operate?
In which countries will my offer be visible?
How are offers translated?
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Domestic and international transport
Registration in the LUCID - packaging
Transport of dangerous goods
Transport of non-standard goods
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MerXu promotions
First Purchase Bonus
Free delivery
International transactions
Verify the countries in which merXu operates and assess the ease, speed, and efficiency of finalizing international transactions.
In which countries does merXu operate?
In which countries will my offer be visible?
How are offers translated?
I want to manage the countries I will trade with. How to do it?
How does price estimation in other currencies work?
What if a client from another MerXu country, whose language I do not know, writes to me?
Naming specifications and acceptance of invoices by Estonian companies
Add Translation feature for manual listing
How to successfully start selling RES goods to Ukraine?
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