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Help Center
Welcome to merXu help center
Here you will find all information about buying and selling on the European trading platform merXu

MerXu Account Panel

You can find your Account Panel HERE or click “merXu dashboard” on merXu main site:

There you can find the list of sections:

Panel En
  1. My merXu - you will find all the most important information about your company here (you can edit it from this level). You can also add your employees to operate your account on merXu. From this level, you can also invite your business partners to register and shop at merXu - for this you will receive a bonus from merXu. From the "My merXu" allows you to see Messages - a collection of all messages from contractors, divided into New, Open and Closed.
  2. Messages - this is where the parties can negotiate with each other and set all terms of the transactions. This is what distinguishes merXu from other website.
  3. Promotions - place of settlement of the merXu promotion. There you can upload invoices and receive a bonus according to promotion rules you want to take a part.  
  4. Contacts - at this level you will generate a merXu referral link. By sending the link to your contractors, you increase your chances of receiving referral bonuses - promotion details HERE.
  5. Company - add a description of your company and photos with your logo.
  6. Files - here you can find all the reports that you have generated regarding the reliability of other companies.

SELLER’S ZONE

  1. Product Catalogue - here you can find all your listed offers or different options to list them.
  2. Services - If you are a service provider, you can present your services in the relevant merXu categories.
  3. Order - all orders placed by merXu users.
  4. Sales settings - you will find all the delivery price lists here. You can edit them or add new ones.

BUYER’S ZONE

  1. Purchases - in this tab you will find all your Orders divided into completion statuses: New, Processed and Completed.
  2. Inquiries - all your submitted inquiries.

Settings - here you will create your company profile - its data including your bank account, and you will give your employees access to your account. On this tab you can also edit your company data, change your account password, generate application passwords, set up notification statuses.