merXu Protected Payments: Securing your payment until delivery.

What is merXu Protected Payments?

merXu Protected Payments is a unique payment method based on the escrow mechanism. When you make a purchase using merXu Protected Payments, the funds are transferred from your card or account using one of the available online payment methods (BLIK, GiroPay, EPS, Trustly, Sofort, etc.) to an Protected Payments account at Adyen Bank. These funds are held securely in the Protected Payments account until you receive the goods as per the order.The seller is immediately informed by merXu once the funds have been deposited into the Protected Payments account. As soon as you receive the goods, the funds are released to the seller's designated account. This ensures a secure and seamless transaction process, providing both parties with peace of mind.

The use of merXu Protected Payments is free of charge.

Enhancing Security in B2B Transactions with merXu Protected Payments

merXu is well aware that in B2B transactions, there is a certain risk of not receiving goods or receiving them in a smaller quantity than ordered when you choose to make payment for an order outside the merXu platform via traditional bank transfers: domestic in the local currency, SEPA in EUR, or SWIFT in currencies other than EUR. This is why we have introduced merXu Protected Payments to minimize this risk and ensure the security of transactions on our platform.

By making payments for your orders on merXu using merXu Protected Payments, you no longer need to worry about potential losses when paying for your orders before they are delivered. With merXu Protected Payments, once you've made payment using methods such as your bank card or other electronic payment options, you can await the delivery of your goods with confidence. Your funds will be securely placed in the merchant's designated settlement account, known as the "Protected Payments account," which is held with the Dutch bank, Adyen. Neither the seller nor merXu will have access to these funds, and Adyen is prohibited from using them in any way, in compliance with banking regulations.

The payout of funds to the seller will only occur after you have confirmed receipt of the goods. In the event that you do not receive your order or it is delivered incompletely, you have the option to request a refund after first verifying with the seller that the goods were either not delivered at all or not delivered in full. The security of the deposited funds is guaranteed by Adyen, as a bank.

The Power of merXu Protected Payments

Elevating Trust

In today's interconnected marketplace, international buyers and sellers need a payment method they can trust. merXu Protected Payments operates on the robust escrow account mechanism, offering buyers peace of mind knowing their funds are safeguarded until they receive their orders as expected.

Effortless Transactions

With merXu Protected Payments, making payments has never been easier. Buyers can securely pay for their orders using a variety of online payment methods such as BLIK, GiroPay, EPS, Trustly, Sofort, and more. This versatility ensures a hassle-free payment experience tailored to your preferences.When paying by standard bank transfer, you must pay a fee in accordance with your bank's price list.

Secure Escrow Handling Your funds, your control

When you make a payment using merXu Protected Payments, your money is securely transferred from your card or bank account to an Protected Payments account held by Adyen, a trusted banking partner. These funds remain in Protected Payments Account until you confirm that you've received your order as specified. The use of merXu Protected Payments is free of charge.

Real-time Updates

Stay informed every step of the way. merXu ensures seamless communication between buyers and sellers. Sellers are promptly notified when funds are received in the Protected Payments account, and once the buyer confirms order receipt, the funds are released and transferred to the seller's designated account.

The Benefits of Choosing merXu Protected Payments

How merXu Protected Payments Works

Order Placement: Buyers select merXu Protected Payments as their preferred payment method during the checkout process.

Payment Confirmation: Funds are transferred from the buyer's card or bank account to the Protected Payments account held by Adyen.

Order Fulfillment: Sellers promptly ship the ordered products to the buyer.

Receipt Confirmation: Upon receiving the order as expected, the buyer confirms the receipt on merXu.

Funds Release: Once the buyer's confirmation is received, the funds are released from Protected Payments account and transferred to the seller's designated account.


In conclusion, merXu Protected Payments is a game-changing solution for B2B transactions. It combines security, convenience, and international appeal to revolutionize the way you do business. With enhanced trust and transparency, it's time to embrace a new era of secure transactions on merXu.

Ready to experience the future of B2B payments? Choose merXu Protected Payments today!

Still not convinced? Find answers to all your questions about merXu Protected Payments HERE.