[merXu Protected Payments] What is the functionality merXu Protected Payments?

merXu Protected Payments is a unique payment method based on the escrow mechanism. When a buyer makes a purchase using merXu Protected Payments, the funds are transferred from the buyer's card or account using one of the available online payment methods (BLIK, GiroPay, EPS, Trustly, Sofort, etc.) to an Protected Payments account at mBank or Adyen Bank, depending on the payment method selected by the Buyer.

These funds are held securely in the Protected Payments account until the buyer receives the goods as per the order.

You will be immediately informed by merXu once the funds have been deposited into the Protected Payments account.

As soon as the buyer receives the goods, the funds are released to your designated account. This ensures a secure and seamless transaction process, providing both parties with peace of mind.

merXu Protected Payments is free of charge.

You can read more about merXu's Protected Payments functionality HERE.

If you have any doubts, contact us: contact@merxu.com or use the FORM.