merXu
Cancelar
Centro de ayuda
Bienvenido al centro de ayuda de merXu
Aquí encontrará toda la información sobre comprar y vender en la plataforma comercial europea merXu

[merXu Protected Payments] The funds have not yet arrived in my account, can I safely send the goods?

We will notify you when the Buyer deposits the funds into the secure Protected Payment account. You will have access to information about the accumulated funds by logging into merXu. Once you receive the notification of the deposit, proceed with the transaction – the money is waiting for you, and you will receive it as soon as we confirm the delivery to the Buyer.

You can read more about merXu's Protected Payments functionality HERE.

If you have any doubts, contact us: contact@merxu.com or use the FORM.