Guidebook: Start selling

Our step-by-step quide will walk you through the process of setting up an account and listing products ensuring a seamless experience for both you and your customers

1. Registration

Are you ready to join the global community of merXu users? Registering for an account is quick and easy.

Just visit the REGISTRATION page and click the "Register" button located in the top right corner of the homepage. Then, simply fill out the form provided with your company's contact details, including your e-mail address and telephone number, as well as your VAT/TAX ID and the country in which your company is registered.

Your e-mail address is crucial for logging in to your account, receiving notifications about the registration and verification process, and receiving marketing information from merXu. Choose whether you want to be a Buyer, Seller, or both, and provide a telephone number for order processing.

After entering all of your information, read and accept the Terms and Conditions and select your preferred marketing consents. Then, click the "CREATE ACCOUNT" button to finish setting up your account.

To activate your account, simply click the "ACTIVATE YOUR ACCOUNT" button in the welcome message sent to your e-mail address. It's important to note that this link will only work for 24 hours, so act quickly!

Once you've set your password, you'll be able to log in and start buying on the merXu platform. We'll take a moment to verify your information and activate your account, which usually takes up to 20 minutes. You'll receive a separate e-mail notifying you when your account is ready to use.

2. Sales activation

Sales activation with verification transfer

If you're from Czech Republic, Poland, or Slovakia, simply verify through a "penny transfer" of 1 EUR/1 PLN from your company bank account.

Making a verification transfer is an essential step in becoming a verified seller on merXu. It helps to ensure the safety and security of the platform for all users and establishes trust between you and the platform.

  1. Go to merXu Account Panel > Settings > Company profile or click HERE

  2. Complete a simple form with general information such as: company address.

  3. Add company bank account number with your country prefix, necessarily without spaces. Select currency and save the changes made.

  4. The data will be successfully updated, but your company still need to be verified.

  5. Click the "Verify company button" and make a verification transfer in the amount of EUR 1,00 or in your local currency. After the verification is completed, the entire amount will be returned to your bank account.

  6. To make a verification transfer select language and choose a payment method that is convenient for you:

  • BLIK - Polish fast payment method

  • Bank transfer

  • Payment card.

  1. If you select 'Bank transfer' you will find various banks you can use. By clicking on one of them you will be taken to a card with payment information.

  2. Select a language and you will see the currency of the amount to be transferred and the title of the transfer.

  3. Click on "Positive authorisation" button and then the "Continue" button.

  4. Finally, log out and log back in to merXu. If you have followed all the steps correctly, your sale will be activated within 24 hours.

Sales activation with document uploading

For sellers from other EU countries, the merXu Customer Success Team will manually verify your account based on certain documents.

By completing the verification process, you're also demonstrating your commitment to doing legitimate business on the platform. This builds trust between you and merXu, which can lead to increased sales and a better reputation for you as a seller.

If you're a seller from an EU country other than the Czech Republic, Poland, or Slovakia and want to activate sales on merXu, you'll need to go through a manual verification process.

This involves submitting certain documents to the merXu Customer Success Team for review.

To get started, you'll need an official document from your bank confirming that the IBAN you're providing is the company bank account. This can be a bank statement from your corporate account that's no older than 30 days and includes your company name and address, or an official bank certificate with your company name and address that's also no older than 30 days.

How and where to add the attachment with the required document?

  1. Log in to your merXu account

  2. Go to: my merXu > settings > Company Profile & click on “Verify company”

  3. Select the relevant documents

  4. You can edit the uploaded file

  5. Add the required document and click "Finish"

  6. You will be inform, if the merxu customer success team will approve your account and change account status to “verified”.

!You should log out & log in after status changing , to update the account status after changes.

3. Find the perfect Subscription Plan for your company

With a Subscription Plan, you can access a range of benefits that will help you grow your business on our platform.

You'll be able to reach buyers from all over the European Union, receive technical support for creating and updating offers and price lists, integrate your e-commerce with BaseLinker, access sales support functionalities, and receive logistic support for national and international transactions.

Unlock the perfect subscription plan for your educational needs with our comprehensive tutorial.

Follow our expert instructions to navigate your merXu Account Panel effortlessly.

  1. Simply click on the "My merXu" button to access the panel, and locate the prominent yellow button labeled "Choose the plan that works for you" on the right-hand side.

  2. In just a few clicks, you'll be directed to a clear table displaying various subscription plans, with prices shown as net prices.

  3. Assess the options carefully and select the plan that aligns perfectly with your company's requirements.

  4. Take a moment to review the Terms and Conditions, ensuring a complete understanding of the agreement, and mark the necessary checkboxes to signify your consent to the Terms and Conditions and your willingness to receive electronic invoices.

  5. Lastly, seal the deal by clicking the "Confirm" button.

Don't miss this insightful tutorial that empowers you to make informed decisions and optimize your educational journey on merXu.

4. Listing offers

Listing your offers on merXu is a breeze!

With several listing options available, you can choose the one that suits your needs the most. Here are the options:

  1. Manual listing

  2. Uploading files

  • Uploading offers with merXu file

  • Uploading offers with Google Merchant XML file

  • Uploading offers with Ceneo XML file

  1. BaseLinker

  2. API

If you want to test or successfully sell on merXu, it's essential to understand that simply listing a few items won't give your listings the visibility they need to reach potential buyers.

To make a real impact and stand out from the competition, you must come out with a wide range of offers. By offering a diverse selection of products, you significantly increase your chances of gaining visibility, attracting more customers, and achieving success on merXu.

Don't limit yourself – embrace the power of a varied inventory and unlock your true selling potential on merXu!

Manual listing

With just a few clicks, you can easily create a product listing and get started with selling.

To get started, simply visit our form HERE or go to My merXu > Product Catalogue > Create offer. Then, fill out the simple form with the following information:

  1. Product ID (mandatory field) — assign a unique code for your product, consisting of letters and/or numbers.

  2. Category (mandatory field) — choose a category from our list to accurately describe your product.

  3. Product name — choose a name that will make your product stand out to customers.

  4. Product description — provide a detailed description of your product to increase its chances of selling.

  5. Product parameters — define any additional parameters that may be relevant to the buyer.

  6. Product photos — you can add up to 10 photos, each with a maximum weight of 2 MB. Photos may not infringe copyright or industrial property, contain watermarks or contain reflections. Additional photos may show the product in use, close-ups of its important functions, packaging, accessories out of the box and transformations — composite, unfolded, open, closed, etc;

You can load photos one at a time or select an entire folder.

  1. YouTube video — if you have a video about the product or how to use it, etc., you can post it in the form;

  2. Status — the offer will be visible to Buyers after setting the status to “Active”;

  3. Stock - the offer will be visible to Buyers after setting the status to “Active”

-        Sell in multiply of — if you sell a product in packs of e.g. 12 pieces, indicate that the quantity can be increased by the whole set (12 pieces) and not, e.g. by 1 piece.

  1. Pricing

-        Unit — you can choose: m3, kg, l, m, pcs, m2

-        Currency — you can choose currencies PLN, CZK, EUR, RON, HUF

-        Net price — enter the net price of your product

-        VAT rate — select the appropriate rate

-        Tier price — add price levels to show that the price is more attractive when buying multiple pieces

-        Special price — select the appropriate time period in which you would like the special price of a given product to appear

  1. Shipping

You can prepare your individual shipping price lists, add carriers, also for foreign markets. 

If you do not use the prepared shipping price lists, you can enter the price list manually by specifying:

-        Shipment country — select from the list the country from which you plan to ship. By default, the country where your company is registered is selected.

-        Shipping price per item — you can enter the shipping price right from the form or leave this issue until individual arrangements with the Buyer

-        Shipping time — you can also postpone this point into individual arrangements with the Buyer.

-        Destination countries — countries to which you plan to send your products. The list includes all countries where merXu operates.

MerXu file uploading

Welcome to the ultimate guide on how to upload offers using the merXu Catalogue. In this tutorial, we will walk you through the entire process, from accessing your merXu Account Panel to checking the status of your uploads.

By following these steps, you'll be able to boost your sales and unlock the full power of merXu. Let's get started!

Step 1: Accessing Your merXu Account Panel

  1. Go to the merXu website and log in to your account.

  2. Once logged in, click on the "My merXu" button to access your Account Panel.

Step 2: Navigating to the Product Catalogue

  1. In your Account Panel, find the "Product catalogue" tab and click on it.

  2. Inside the "My products" tab locate "Upload file" button and click on it.

Step 3: Uploading Your merXu Catalogue

  1. You will be directed to the "Upload merXu catalogue" tab. Click on "Continue" button.

Step 4: Choosing the File and Category

  1. Click on the "Choose File" button to select the file you want to upload.

  2. Select the appropriate language for your offers.

  3. If applicable, choose a merXu category that best represents your products.

Step 5: Handling Image File Names (Optional)

  1. If your file contains image file names instead of URLs, select the folder where your product images are stored.This step is optional if your file already contains image URLs.

Step 6: Uploading Your Offers

  1. Once you've completed the necessary selections, click on the "Upload" button.Sit back and watch your offers soar!

Step 7: Checking the Status of Your Upload

  1. To check the status of your upload, click on the "here" or visit the "Data import" tab.

  2. Monitor the progress of your upload and ensure that everything is processed successfully.

Pro Tip: Uploading More Offers

If you want to upload additional offers, follow these steps:

  1. Look for the "Upload offers" button located on the right side of either the "My products" or "Data import" tabs.

  2. Repeat the steps mentioned above to upload more offers.

Conclusion: Congratulations! You have successfully learned how to upload offers using the merXu Catalogue. By utilizing this powerful tool, you can supercharge your sales on merXu and maximize your potential for success. Remember to subscribe and hit the notification bell to stay updated on more tips and tricks for achieving your goals. Happy selling!

Google Merchant XML uploading

Welcome to our tutorial on how to upload Google Merchant XML and kickstart your sales on merXu! In this simple step-by-step guide, we'll walk you through the process.

  1. Start by accessing your merXu Account Panel. Simply click on the "My merXu" button, and you'll be directed to your account dashboard.

  2. Once you're in the Account Panel, navigate to the "Product catalogue" tab. Click on it to proceed.

  3. In the "My products" tab, you'll find the option to upload your XML file. Locate the "Upload file" button and give it a click.

  4. A new window will appear, presenting the "Upload Google Merchant XML" tab. Click on a "Continue" button. Clicking it will allow you to proceed with the upload process.

  5. Now it's time to upload your previously prepared XML file. Simply select the file from your computer and initiate the upload.

  6. After the upload is complete, you'll be prompted to fill out a short form. Start by selecting the desired language for your product information.

  7. Next, you'll encounter a few default value settings. Make sure to configure the VAT Rate, Price unit, and Currency according to your requirements.

  8. To make your offerings more appealing, consider adding Tier prices, showcasing the advantages of purchasing multiple items.

  9. In the following step, select the country from which you'll dispatch your products. This will help streamline the logistical process.

  10. Finally, mark the countries to which you can send your products. Ensure that you only select the countries where you have the capability to ship.

Remember, merXu provides excellent logistical support as part of their relevant Subscription Plan. We encourage you to take full advantage of this service to enhance your selling experience.

That's it! By following these simple steps, you'll successfully upload your Google Merchant XML and be well on your way to selling your products on merXu. Happy selling!

Ceneo XML uploading

Ready to excel in the world of e-commerce? Discover the step-by-step process of uploading Ceneo XML and unlocking your selling potential on merXu.

  1. This comprehensive tutorial takes you through each stage, from accessing your merXu Account Panel to optimizing your product listings.

  2. Learn how to navigate effortlessly through the "Product catalogue" tab, locate the "Upload file" button, and explore the dedicated "Upload Ceneo XML" tab.

  3. Upload your pre-prepared XML file.

  4. Maximize your product visibility by customizing crucial details. Select the ideal language and configure default values like VAT Rate, Price unit, and Currency.

  5. Take it a step further by implementing Tier pricing, making your offerings more attractive for customers purchasing multiple items.

  6. Discover how to select the country of dispatch and mark the countries where you can efficiently deliver your products.

Gain a competitive edge by leveraging merXu's logistical support, available through their relevant Subscription Plans. Don't miss out on the benefits that come with optimizing your selling journey on merXu.

Empower yourself with the knowledge and skills needed to thrive in the e-commerce landscape. Watch our step-by-step tutorial now and unleash your selling potential on merXu. Start your successful journey today!


If you're looking to insert listings on merXu using the API, this tutorial will guide you through the process. By following these steps, you'll be able to seamlessly integrate your application with merXu and upload offers efficiently.

How to Upload Offers on merXu through API

Step 1: Generate Application Access Credentials.

Before you begin the integration, you need to generate your application access credentials. Here's how you can do it:

  1. Log in to your merXu account.

  2. Go to "My merXu" and navigate to "Settings."

  3. In the "Integration settings" section, click on "Client credentials: Generate new client credentials.

  4. "Fill in your application name in the "Client id" field. Remember, this should be a unique name for your application.

  5. In the "Client secret" field, enter a password of your choice. The password should meet the following criteria:

  • At least 8 characters long.

  • Must include a special character, a number, and a capital letter.

Once you've filled in the necessary details, click on the "Generate" button. These access credentials are generated only once for each integration, regardless of the number of users or queries executed. Please note that the access credentials should be kept secure and not shared with anyone.

Step 2: Access the API Documentation After generating the access credentials, it's time to access the merXu API documentation. Follow these steps:

  1. Log in to your merXu account using your credentials.

  2. Look for the API documentation, which can typically be found under the "merXu API" button or a similar section.

  3. Click on the API documentation link to proceed.

Step 3: Obtain Tokens for Authentication.

Once you've accessed the API documentation, you'll need to obtain two tokens: accessToken and refreshToken. These tokens are essential for authentication and ensuring the security of your API requests.

  1. Log in to the merXu API using your account credentials.

Upon successful authentication, you will receive the following tokens:

  • accessToken: This token needs to be included in the header of each subsequent API request for authentication. It remains valid for 30 minutes.

  • refreshToken: This token is used to generate a new accessToken when needed.

Step 4: Utilizing the API for Offer Upload

The merXu API is available in all languages supported by merXu. To receive data in your desired language, you can use the "accept-language" header. Here's an example using the HTTP header "Accept-language: pl-PL" for Polish or "Accept-language: pl" for language variations.

By following the merXu API documentation and using the obtained tokens, you can now integrate your application and begin uploading offers programmatically.

Remember to refer to the API documentation for detailed information on the available endpoints, request payloads, and response formats. The documentation will provide you with the necessary guidance to successfully upload your offers on merXu using the API.

By following these steps and leveraging the merXu API, you can streamline the process of uploading offers, automate listing management, and enhance your overall experience on merXu.